If any mistreatment or ill behavior occur from the part of the commissioner, your commission will be cancelled with no refund.
Follow the rules provided on the site. If any specific rules for an opening are provided in whatever site the commissions are announced, the client must follow these rules aswell.
If the client fails to follow the rules, i save the right to cancell the commission.
I, as the artist, reserve the right to cancel the commission at any moment (given real life circumstances such as illness, death, studies, and other). The client shall not insist on continuing the commission if the artists needs to cancel it. In case of cancelling, the whole payment will be refunded. The only cases in wich the payment will not be refunded is in case of mistreatment and/or ill behavior from the part of the client; or if the client wishes to cancel the commission after buying it and if the drawing has already been started.
No personal interactions are allowed between the buyer and the artist unless the artist agrees with it. The artist has no obligation to provide the buyer any personal information (such as adress, site usernames, passwords, real name, and others). Please, refrain from private messaging the artist to speak things that are not related to the commission (such as chit-chat, questions about the day/life, trying to be friends, and other similars). Non-public, offline locations (e.g., home or office); i.e., no business involving the Commission is being conducted.
No refunds will be provided once the commission is finished. You will have multiple oportunities to ask for changes and updates during the process.
No refunds will be provided after payment is sent and i have started on your commission. If you have an emergency, contact me as quickly as possible after purchase.
I will not draw anything political (this does not include sexual orientations/orientation flags, as i do not consider human existance political), anything that goes against other artists' Terms of Service, or infringe trademarks.
I will not draw violence against other people's characters and content, even if the content is public domain (this doesn't include lighthearted jokes with the other person's consent. Ex: a character trowing a pie at other).
I will not draw NSFW/sexual pieces of other people's characters without their consent.
Note that by commissioning me, you agree with these terms and conditions.
II. PAYMENT
All commissions must be paid in full upfront.
The currency accepted is USD only. If the site asks you to convert from USD to BRL, you are free to proceed, as that is my country's main currency.
All payments will be processed through Paypal only.
III. PROCESS
You will be provided one WIP during the sketching phase of the drawing. If there are any changes required, you will receive another WIP, and so on, until it's approved. No WIPs will be provided after sketching phase.
Please refrain from asking for too many changes; use common sense. If you start asking for an unreasonable amount of changes or over complex edits (ex. redrawing a whole piece, changing poses completely, etc); I, as the artist, have the right to refuse them.
You are allowed to, but expected to refrain from messaging me to ask for progress/wips; my trello/public queue is open for any client to check their placement, and status of their order. If you still haven't received a sketch, it's either due to your placement on the queue (i work on my commission list from top to bottom in order of who ordered first, so any new commissions will be added to the bottom of the list); or due to personal problems, which you will likely be messaged about beforehand.
The time for your commission to be completed can be up from a couple weeks to a couple or more months depending on many factors such as: queue size, placement in queue, complexity of the work you ordered, and my personal implications.
If any personal problem occurs to me that may affect my work (such as health problems, family problems, national holidays that might delay my queue), you will be notified asap.
You will be notified about the status of the commission around the cycle of 1 week, evey time.
IV. CUSTOMER SATISFACTION
I will do everything I can to make my customers happy.
The client has the right to ask for at max 3 changes in the piece at their will (unless it's the artist's fault for forgetting any detail in the character/what was requested), if only the finished piece is provided. If WIPs are provided, the client may only asks for changes during the process of the drawing (sketching, lining, painting, etc); not being able to change anything in the final piece; given the opportunit to do so before.
Any great changes will come with an extra charge (such as an outfit change, outfit addition or subtraction, pose/composition change, background change or anything that makes me have to redraw the piece completely).
If your reference was unclear to start with, then you are not allowed to do minor changes without a fee.
Make sure to be clear in your order what you aim for.
V. COPYRIGHT / USAGE POLICY
I, the artist, hold every right to the produced drawing, not the commissioner.
Therefore I´m allowed to use the copyrighted artwork to; Promote myself with in any place or site. Publish books with. To display it anywhere to my liking. Post it wherever I want.
The commissioner are allowed to; Use the copyrighted artwork for personal use only unless agreed otherwise. Print the art, and claim the right of their character(s) but not the drawing itself. Use the art to promote themselves with proper credit given to the artist.
If you break the copyright infringement in any way, every right you had to the drawing will be retracted.
The following is considered Copyright infringement:
Reproducing/using the copyrighted artwork commercially. (Meaning making money of it in any way) Taking Credit for the creation of the artwork. Removing any watermarks/signatures. altering the artwork without my, the artist´s, consent.
A Purchase of Commercial rights to the artwork will always be 300% of original price. With commercial rights you are allowed to make any sort of merch with the artwork. Use it in books, covers, as Props, change it to your liking and promote your own brand with. Credit is still required for usage of the artwork, even if altered or edited
All Commissions will be signed (no exceptions).
The client may not remove the artist's signature. I, the artist, will do my best to keep the signature innofensive to the overall look of the piece.
*For freelance and or commercial inquiries please email me at [email protected]*